Effective Date: January 3, 2025
At Max Dispatch Services (MDS), we respect and protect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, maxdispatchservice.com, or use our services.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Contact us via forms or email
- Request a call back
- Sign a service agreement
- Provide documents such as MC Authority, W-9, and insurance
The information we collect may include:
- Name
- Email address
- Phone number
- Business details (e.g., MC Authority, W-9, insurance information)
We may also collect non-personal information automatically, such as your IP address, browser type, and browsing behavior on our site.
How We Use Your Information
We use the information we collect to:
- Process your service requests and agreements
- Respond to inquiries and provide customer support
- Improve our website and services
- Ensure compliance with legal and regulatory obligations
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Trusted service providers to assist in delivering our services
- Law enforcement or regulatory agencies if required by law
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or notify you when cookies are being used.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving marketing communications
- Request a copy of your data
To exercise these rights, please contact us at sales@maxdispatch.co.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: 607-930-3543
- Email: sales@maxdispatch.co
- Address: 43 Albert St, Johnson City, NY 13790