Effective Date: January 3, 2025
Welcome to Max Dispatch Services (MDS). By accessing or using our website, maxdispatchservice.com, or by engaging in any service provided by us, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.
1. Acceptance of Terms
By using our services, you agree to be bound by these Terms of Service, as well as any additional terms, conditions, and policies referenced within or posted on our website. If you do not agree with these terms, you should not use our website or services.
2. Services Provided
Max Dispatch Services offers professional dispatch services for owner-operators and truckers. Our services include but are not limited to:
- Freight booking
- Administrative overhead management (e.g., rate negotiation, paperwork handling)
- Personalized dispatch services
We strive to provide the highest quality service, but we do not guarantee specific results or success from the use of our services.
3. User Responsibilities
You agree to:
- Provide accurate and up-to-date information when signing agreements or submitting required documentation (MC Authority, W-9, insurance)
- Comply with all applicable laws, regulations, and industry standards when using our services
- Not use our services for any illegal or unauthorized purposes
4. Payment and Fees
Our services are offered at competitive rates. The fee structure is as follows:
- Service rates start at 5% per load we book for you
- Payment terms will be outlined in the service agreement between Max Dispatch Services and the client
Payments are due upon completion of services and may be subject to additional charges if stated in your service agreement.
5. Service Agreements
To begin using our services, you must sign a service agreement with Max Dispatch Services. The agreement will outline the scope of services, fees, and other terms specific to your business. This agreement may be updated from time to time, and any updates will be communicated to you.
6. Confidentiality
Max Dispatch Services is committed to protecting your privacy and confidential information. We will not disclose any personal or business-related information without your consent, except as required by law or to fulfill the terms of our service agreement.
7. Termination
Either party may terminate the service agreement at any time by providing written notice. Upon termination, any outstanding balances must be paid in full. Max Dispatch Services reserves the right to suspend or terminate services if you violate any terms of this agreement.
8. Limitation of Liability
Max Dispatch Services will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services, including but not limited to:
- Loss of business or revenue
- Data loss or breach
- Service interruptions or delays
Our liability will be limited to the amount paid by you for the specific service in question.
9. Indemnification
You agree to indemnify and hold Max Dispatch Services harmless from any claims, damages, losses, or expenses arising out of your use of our services or any violation of these Terms of Service.
10. Dispute Resolution
Any disputes arising from these Terms of Service or the use of our services will be resolved through binding arbitration. The location of arbitration will be in Johnson City, NY, and will be governed by the laws of the state of New York.
11. Modifications to Terms
Max Dispatch Services reserves the right to modify these Terms of Service at any time. Any changes will be posted on this page, and the updated effective date will be listed. It is your responsibility to review these terms periodically for any updates.
12. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Phone: 607-930-3543
- Email: sales@maxdispatch.co
- Address: 43 Albert St, Johnson City, NY 13790