Uber is a widely used app around the world. Daily billions of people use this application for transportation. While Uber is becoming more accepted, concerns about security and safety have become very important.
Over the years, Uber has taken many safety measures to prevent any misconduct. The number of reported incidents has decreased over the years, and Uber is working to make it more convenient and safe for people.
In the blog, you will learn about Uber polices and the number of incidents reported to date.
Top Stats
- 9.4 crashes per million Uber trips reported globally, with a 12% annual increase as of 2025.
- In 2019–2020, Uber reported 91 fatal crashes and 101 deaths; in 2021–2022, this increased to 127 crashes and 153 deaths.
- Uber’s fatality rate is 0.57–0.9 per 100 million miles, which is lower than the U.S. national average of 1.3–1.35.
- Fatal crash rate per trip ranges between 0.0000043% and 0.000055%, with an estimated 280 Uber-related crashes daily and 10,200 annually.
- 1 death occurs in approximately every 20 million Uber trips.
- In 2017–2018, 5,981 serious sexual assaults were reported; in 2019–2020, this dropped to 3,824 (a 38% decrease); in 2021–2022, 2,717 cases were reported.
- The sexual assault rate is 1 case per 550,000 Uber trips.
- 19 physical assault-related fatalities were reported in 2017–2018; this increased to 20 in 2019–2020 (an 18% rise).
- 2,979 safety-related cases were disclosed to law enforcement in 2021 across the U.S. and Canada.
- Only 4% of Uber drivers remain active after one year.
- Over 1 million Uber drivers failed the screening process in 2017–2018.
- Uber removed 40,000 drivers in 2017 and deactivated over 1 million accounts in 2019 due to safety concerns.
- 91% of Uber-related fatalities occurred in urban areas.
- Risky behaviors involved in fatal crashes: 32% speeding, 23% alcohol use, 15% wrong-way driving, 29% distracted driving (e.g., texting), and 13% not wearing a seatbelt.
- 99.9998% of 2.1 billion trips in 2019–2020 were completed safely.
- Uber completes 28 million trips daily and completed 9.4 billion trips globally in 2023.
- Only 1% of Uber trips trigger support requests; just 0.0002% involve critical safety concerns.
- Uber has contributed to a 6.1% reduction in alcohol-related traffic deaths and a 24% drop in DUI convictions among riders under age 30.
Uber Safety and Accidents
How many Uber accidents per year?
According to a report for 2025, there is a 12% annual increase globally. As per the stats, there are 9.4 crashes per million trips reported. The study has shown that Uber drivers face more risk of fatality from 1.1* and 2.6* higher than police and firefighters.
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How common are Uber accidents?
In 2019, Uber reported that only 0.0003% of its total of 2.3 billion were involved in any risk. In these stats, no injuries were reported. The risk of a fatal motor vehicle crash was reported as 0.000005% in 2 million trips.
According to the data, Uber reported more non-fatal crashes 100* then fatal crashes. In California, the study has found that there are 1100 crashes per day and 9400 insurance claims are made monthly.
In 2019-2020, Uber reported 91 fatal crashes leading to 101 deaths. In 20221-2022, it reported 127 fatal crashes and 153 deaths. The Uber fatality rate is 0.57-0.9, which is below the US. The US average fatal rate is 1.3 to 1.35.
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How many cases are disclosed about Uber to the police?
In 2021, 2,979 cases were reported in the US and Canada. In 2020. 2316 comparisons were filled, which consumes 77% of the time. In 2015, 613 law enforcement requests were received against Uber. In total, there were 415 requests, of which 32% were completely complied with and 25% were partially complied with.
What is the accident death ratio in Uber?
Accident Ratio Per Mile: In 2017, in the US, there were 49 fatalities reported over 8,2 billion miles. According to the data, there are 0.59 deaths per 100 miles. In 2018, there were 59 deaths reported over 10.2 billion miles, which makes 0.57 deaths per 100 miles.
Accident Ratio Per Trip: In 2017 and 2018, 97 fatal crashes were reported, which led to 107 deaths across 107 million rides daily. The fatality rate per trip is 0.000005% per trip over 20 million rides, which demonstrates 1 death in 20 million rides.
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What is the accident rate in Uber on trips?
In 2019 and 2020, Uber reported 91 fatal crashes over 2.1 billion trips, with the ratio of fatal crashes being 0.0000043%. In 2021 and 2022, 127 fatal crashes were reported. The numbers increase the ratio of crashes to 0.000055%.
Uber does not disclose their data publicly, but according to the insurance and research, Uber completes 28 million trips daily globally. As per the data the if one crash is over 100,000 trips, which means there are 280 crashes daily worldwide and 10200 crashes annually.
How many Uber drivers did not complete the screening process?
According to the stats of 2017 and 2018, 1 million drivers failed screening worldwide, 76% of them failed due to the MVR ( motor vehicle record). In the state of Massachusetts, the US, 70,789 people applied for screening, and 8,206 applicants were denied because of license suspension violations and criminal records.
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How many Uber drivers have been removed from Uber?
Uber continues to watch the driver rather than screening. Since 2017, Uber has removed more than 30,000 drivers due to different reasons such as criminal activities, safety incidents, and driving violations. In 2019, Uber reported that it had deactivated more than 1 million accounts, including riders and drivers, due to safety concerns and background checks.
According to a survey in the US of 800 drivers, two-thirds have experienced at least one deactivation, and one-third received it with no explanation. According to a report in 2023, 69% of non-white drivers and 57% of white drivers received temporary or permanent deactivation.
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How many Uber drivers have been banned from Uber’s platform?
In 2017, Uber removed 40,000 drivers due to different safety issues. In 2019, the data revealed that 1 million accounts were deactivated due to different safety reasons. In 2023, a study in California showed that 67% of drivers have been deactivated at least once, and 40% faced this issue temporarily or permanently.
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How many urban fatalities occur in Uber?
According to the US report of 2017 and 2018, 91% of Uber fatalities occurred in urban areas. The ratio is significantly high as compared to the national average. In that period, 67 fatal accidents were reported, leading to 107 deaths.
In 2019 and 220, 101 traffic fatalities were reported, of which 91% occurred in urban areas.
What was risky driving behavior in fatalities?
Alcohol: In 2019-2020, Uber reported that in the US, 23% of fatal crashes were because of drunk drivers, and half of the cases reported risky behavior by a third party.
Speeding: According to the data, 32% of the fatal crashes are due to speeding. Uber continuously watches the speed of drivers through the app and sends alerts when drivers over-speed.
Wrong-Way Driving: Uber has reported 15% of fatal crashes due to wrong-way driving and risky behaviour.
Distracted Driving: According to a survey in 2023, fatal crashes happened because of distracted driving, such as 29% saw driver texting, 16% saw drivers using social media, and 8% saw video watching.
Drowsy Driving: According to a report in Chicago, drivers have reported working 12-hour shifts to earn additional perks that lead to drowsiness and fatigue, which can lead to a car crash.
No Use of a Seat Belt: In 2019-20120 reports have shown that 13% of fatalities involved no use of a seat belt.
Combined Risk: According to the Uber report, 50% of fatalities involve at least one risky behaviour, and 94% of them were because of third-party behaviour.
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Uber Safety and Performance
What percent of Ubers are safe?
According to 2019-2020 reports, only 101 fatalities were reported over 2.1 billion trips. In terms of safety, only 0.0002% trips were involved in fatal crashes, which means 99.9998% riders were safe.
How many trips of Uber are safely completed?
According to the US Uber safety report in 2019-2020, there were 2.1 billion completed trips. 99.9998% were completed without any issues with the report.
How many trips has Uber completed?
According to the data in 2023, Uber completed 9.4 billion trips across the globe.
How many miles has Uber covered?
Uber drivers have completed 6 billion trips in 2020, and in distance, it has covered 150 billion miles 2020 globally. According to the US report in 2017-2018, Uber drivers covered 18.5 billion miles.
How many trips request support?
According to the UD safety report in 2019-2020, only 1% of trips had a support request. 01% trips involve safety-related requests, and 0.0002% requests were related to critical safety incidents.
How many trips have safety-related concerns?
According to the US safety report in 2019-20120, only 1% of people requested safety-related support, and 0.0002% people requested critical incident support.
Source: www.uber.com
Uber’s Safety Measures and Support
How does Uber provide safe travel?
Driver Screening Test: Before activation driver goes to a screening test where they check the criminal background and MVR check ( motor vehicle record). They do identification through the original documents and selfies.
Safety Features in the app: There are different safety features in the app, such as an emergency button that allows drivers and riders to directly contact emergency services. In some cities, this application automatically shares the location and trip details to 911.
The application detects unexpected delays and stops, and sends notifications to riders and drivers if they are okay. Riders can also share their live location with their family and friends.
In some countries, app audio recording is available if the rider feels uncomfortable or unsafe during the trip.
Identity Verification: Uber tracks the trip through GPS from start to end to investigate if something goes wrong.
Feedback: After every ride Uber application demands feedback from drivers and riders. Continued low rating and feedback lead to the deactivation of the account.
Insurance and Coverage: In most countries, Uber provides insurance coverage that includes liability coverage, uninsured motorist protection, and injury protection if something happens to the driver.
Source: www.uber.com
How strong is Uber’s safety support team?
Here are the actions of Uber that show how strong the support team is:
24/7 Global Support Team: Uber support team agents are available 24/7 globally and handle crashes, threats, law enforcement requests, and assaults.
Real-Time Support Incidents: Uber safety teams follow up within minutes of the incident. The app detects stops and delays through GPS and asks the driver and rider if they are okay. When something happens, the application gives a prompt to the security team.
Support Portal for Law Enforcement: Uber maintains a law enforcement portal to respond to legal inquiries. The team can provide trip details, GPS, and drive call records within hours if legally demanded.
Safety Operation Center: Uber launched its first safety operation center in 2021 to monitor real-time incidents. They trained staff who work in real time, along with the security team.
Source: www.uber.com
Who are the members of Uber’s safety advisory team?
Uber’s safety advisory board (SAB) was established in 2015. It’s an independent board that advises the company on different matters such as sexual violence, emergency response, drivers’ and riders’ technology use, and engagement in law enforcement.
Here is the list of members:
John borton
Rob Chesnut
Ed Davis
Cindy Southworth:
John L Henshaw
Jeh C. Johnson
Tho Bella Dinh-Zarr
Indira M. Henard
Claire Jarashow
Erica Olsen
John Pistole
Uber’s Impact on Safety and Security
Uber has saved so many lives by talking against risky behaviour. Here are the details.
How many lives has Uber saved?
According to a report of NBER (National Bureau of Economic Research) in 2021, Uber has reduced alcohol related traffic deaths by 6.1% and overall, it has reduced fatalities by 4.0%. According to a study from 2014-2019, they analysed 24 million rides in Houston. They found a drop of 23.8% in motor vehicle trauma. According to the data, they found a drop of 24% in DUI convictions, specifically in passengers who were under 30.
Source: pmc.ncbi.nlm.nih.gov
What steps has Uber taken to stop gender-based violations?
Uber has taken many steps to stop any gender based violations. Here are the steps involved:
Transparency reports: Uber is the first ride company to disclose the data on sexual assaults from 2019-2022 by releasing the US safety report. According to the report from 2019-2020, 3,834 sexual assault cases were reported. On the other hand, 99.9% rides were incident-free.
Driver screening and deactivation: Uber does driver background checks not at the time of screening, but it monitors them timely manner and rechecks them yearly. Uber’s no second chance policy is very strict, and till now, Uber has deactivated millions of accounts due to the different security reasons.
Sexual misconduct training and education: Uber specifically provides training to drivers regarding the prevention of any sexual misconduct and respectful communication.
Working with NGOs: Uber is working with different NGOs to train and prevent any gender based violence. RAINN ( rape, abuse and incest national network) provide trauma training to handle sensitive issues. Uber is also working with NNEDV ( Polaris and the National Network to End Domestic Violence), which provides training and support to survivors.
Application safety tools: The Uber application directly connects the riders to 911; in some cities, the app automatically shares the location and trip details to 911. The application provides real-time tracking, and you can share your live location with your family and friends. In some areas, apps also provide audio recording for passengers who feel uncomfortable or threatened.
Gender survivors-centered policies: In 2018, in the US, Uber removed the arbitration clauses from the law so the survivors can sue directly in open court. Drivers and riders can anonymously report misconduct through the app.
Global initiatives: Uber has taken a driving change initiative specifically for women’s safety in the cities. In India, Uber has partnered with Manas Foundation they gender sensitization training.
Source: www.uber.com
Uber Safety Statistics Over Time
How does Uber’s motor vehicle fatality rate compare to the national average?
Uber Fatality Rate: According to data from 2017-2018 there was 107 motor fatalities were reported, which means 0.5 fatalities per 100 million miles. In 2019-2020, 101 fatalities were reported across 2.1 billion trips, which means the fatality rate was 0.62 per 100 million miles.
National Fatality Rate: According to the NHTSA (National Highway Traffic Safety Administration) in 2018, there were 1.13 deaths per 100 million miles, which is more than the Uber fatality rate. In 2020, the average fatality rate was 1.34 per 100 million miles.
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What has been the trend in physical assault fatalities reported by Uber?
According to the data in 2017-2018, 19 physical assaults were reported, which means 1 assault in 122 million trips that led to murder realted incidents. In 2019-2020, 20 fatalities were reported. In this period, the numbers increased to 18%. In the incidents, 15 victims were passengers and 5 were drivers.
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How have incidents related to sexual assault and misconduct changed over time?
According to the Uber report of 2017-2018, 5,981 serious sexual assaults were reported that including forceful kissing, touching, and non-consensual penetration. In 2019-2020, the number dropped to 3,824, resulting in a decrease of 38%. The number of reports dropped from 5000 to 3800, but it also decreased the rides from 2.3 billion to 2.2 billion. In 2021-2022, 2,717 sexual assaults were reported.
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What is the rate of sexual assault in Uber?
In 2019-2020, 3,824 sexual assaults were reported, which means one case over 550,000 trips.
Source: edition.cnn.com
Uber Driver Trends and Issues
How many drivers quit Uber?
According to the CNBC report, only 4% of drivers stay active after 12 months. Of the whole number, only 20% drivers pass the vehicle screening test. 60% are those drivers who have taken at least one trip in a year, and only 25% are the drivers who stay active for 12 months.
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Conclusion
Uber is the most common app to use across the world. A billion people daily use Uber for their daily travel; however, many incidents have been reported over the years. Over time, Uber has improved its safety measures. We can check the safety measures by the numbers that have declined over the years.
The number of major assaults, such as sexual assault and physical assault, has been reduced. Uber has teams of experts who are specialized in handling trauma. They are also working with different organizations for better security and safety. However, continuous transparency and change, and better policies can make more improvements and can address serious issues in a better way.
Read More: How Many Vehicle Accidents Per Year?